FAQ's

Formaldehyde is a rot proofing chemical which is banned in Australian manufacturing, is often used in imported canvas from India or Pakistan, where most canvases are made. Formaldehyde is a known carcinogen, (i.e. cancer causing chemical) and banned in Australian manufacturing. This is why we use only Australian-made canvas in our swags and bags.

Over the years people have asked why we don’t sew mozzie nets into our swags. We have based our design on the traditional swag which was more or less a canvas tarp with bedding rolled up inside and held together with a belt or stirrup leather. Well, ours are an updated version of course, and we use webbing straps with marine grade ‘D’ rings, to hold them together. Our swags are made tough to last a lifetime from the best quality materials available so if we then sew a finer insect mesh, using a finer zip there is just more to go wrong. We have seen lots of swags come in for repairs with broken zips and holes in the mesh. For this reason we prefer to recommend a separate ‘bell’ type net or the pop up mozzie tents. Great for keeping out the crawly things as well as they have a sewn in floor. Our swags are built strong and made to last, that’s why we have people who were given one of our swags when they were kids, now coming in to buy one for their own children.

Well we do make swags that are suitable for kids in the fact that they roll up quite small, but open up quite big and roomy and are a bit easier for the kids to lug around on school camps and trips etc. But the thing is our swags are made so tough and last so long that it’s no point giving a 5-year-old a swag that won’t be big enough for them when they are 25 and 6ft tall and weigh 80kg. And so the most suitable swag for any kid is our STOCKMANS SWAG…. it’s a beauty…and made like all our swags with Australian-made waterproof and mildew-proof canvas and YKK zips, rot proof thread and a very comfortable high-density mattress which comes with a zip off cotton cover which you can wash. How good is that?

We certainly do! We can post most of our products Australia-wide through Australia Post for a nominal fee. We have even been known to post them overseas as well. Please contact us with the address and postcode and we will get back to you with a quote. For overseas orders, we can remove the mattress and thus save on cost if required.

In the past when customers have bought our swags and inquired if we offer a warranty, we have said that if anything ever goes wrong, just bring it back and we will fix it at no charge. We have so much confidence in the quality of the materials we use, and our workmanship, that we know from experience that in all that time, we have only ever had a handful of snapped buckles and a couple of damaged zips (from wearing on a jerry can in the back of a ute!). Even though we do source the best available products, things will eventually wear out, foam mattresses etc. will not last a lifetime.

So, now with the age of the internet, the word is out about our swags and bags and we are now sending our goods all over Australia, We offer a 10-year warranty.

We will correct any defect in our product resulting from faulty materials or workmanship either by repairing or replacing the product unless damage is caused by treatment or usage not considered normal wear and tear, excluding freight.

Now hear this, Joel (from our yarns and reviews page) using your 15-year-old swag under your tyres to get yourself out of a bog, is not normal wear and tear. Luckily no damage was done to your swag. How tough is that? Read below how you should look after your canvas.

IYour new swag should provide you with a lifetime of enjoyable use, and maybe even pass it on to the next generation!

Just follow these few simple instructions:

• Wet your new canvas 2 or 3 times thoroughly before use and allow it to dry. This is to ensure the seams are sealed.
• DON’T USE SOAP or DETERGENT on your canvas!
• Clean only with cold water and brush.
• Make sure your swag is completely dry prior to storage.
• Do not expose to petrol, oil or solvents.
• Well-worn products can be restored with Dynaproof.

Yes, we do! We offer custom branding/logos/embroidery for bulk/corporate orders. Simply reach out to us with your request, and we'll be happy to provide you with a customized quote. Message us today to get started!

We aim to dispatch your order within 2-4 working days from date of purchase, provided the item is in stock and does not need to be made to order. 

Once your order has been dispatched, you will receive an email confirmation with tracking information.

*Please note that most of our products are made to order. Due to the high demand, these orders can take up to 7 working days to be completed. 

If you require custom stenciling on your purchase this can take an additional 2 working days to be completed, if you need an order urgently please email us and we will do our best. 

Most orders are posted in Australia Post Express Satchels - with the exception of our swags.

Shipping costs are calculated using the weight and dimensions of your order, and your shipping destination and preferences.

If you have any queries or concerns, please don’t hesitate to give us a call on 0427 702 606 or email info@murchisonriverswags.com.au if your order is urgent and need it by a certain date as we will endeavour to meet your request.